How to Update Your Xbox One and Troubleshoot Problems

Now that you’ve shelled out all the dough for an Xbox One and you’re ready to play. You plug it in and, wait, what’s going on? Updates? Already? Don’t fret, we’ve got you covered. We know that updates can be seriously frustrating at times, but keep in mind that your console has the ability to update for a reason. This gives Microsoft the chance to fix bugs and problems as well as put in new features and goodies for you both on your console and in games.

When it comes to the Xbox One, there are two types of updates: mandatory system updates and available system updates. It should be pretty obvious, but those mandatory ones must be done before you can play anything. Available updates are those that can be done when you’re ready for them.

How to Set Up Automatic Updates

Setting up automatic updates is the easiest way to make sure that your console is always ready. Here’s what you need to do:

  1. Press the Xbox button on your controller to open the guide.

  2. Go to Settings.

  3. Go to All Settings.

  4. Select System.

  5. Then select Updates.

  6. Now you can select both Keep My Console Up to Date and Keep My Games & Apps Up to Date and you’ll never have to worry about them.

Pretty easy right? Well, there are some other ways to check for updates now that you’ve set this up.

How Manually Update Your Xbox One

If you need to manually update your Xbox One, it’s pretty simple as well. Here’s what you need to do:

  1. Connect to the Internet

  2. Press the Xbox button on your controller to open the guide.

  3. Go to Settings.

  4. Go to All Settings.

  5. Select System.

  6. Then select Updates.

  7. Here you’ll select Update Console.

If there isn’t anything there to update, then you already have the latest updates on your console.

How to Check Your Console’s Version

There are times when you might be asked for your console’s version before an update. Here is how you find out:

  1. Connect to the Internet

  2. Press the Xbox button on your controller to open the guide.

  3. Go to Settings.

  4. Go to All Settings.

  5. Select System.

  6. Then select Updates.

  7. To find the version, simply select Latest Console Update Status.

How to Update Offline

There are times when your Xbox One is going to be a jerk and you have to do the update offline. This includes times when it gives you an error code repeatedly and even the Microsoft site tells you to do the update offline. You’ll need two things to do this: a PC connected to the Internet and a formatted USB flash drive with at least 4GB of empty space. Once you have those two things, there is a process of performing the update.

We highly recommend going to the Microsoft Xbox One site for their online troubleshooter. This will walk you through the entire process of doing an offline update.

*Note: this isn’t for the lighthearted. Updating offline takes a lot of steps and plenty of time to ensure that you haven’t messed anything up. It’s for that reason that we recommend using the Microsoft site for in-depth instructions.

Troubleshooting Update Problems

Uh oh. You had an update going and come back to see your screen telling you something’s up and you didn’t get the update finished. We’ve all had it happen and we’ve all gotten that angry knot in our stomachs, worried we aren’t going to get to play the latest updates on our games. Don’t worry. Here are some things that you can do:

First thing’s first: restart your Xbox One. That’s the first thing that it will show on the Something Went Wrong screen. We highly recommend that you start there before you move on.

Second, if you still have this failed update page when it comes back on, select Troubleshoot. From there, you should see one of two different screens: one will say there was a problem and the other will tell you that your Xbox is almost full.

Now, if you have the screen telling you there was a problem, we recommend going to the Microsoft site and doing the walkthrough that covers every code possible and details how to fix them. Their online troubleshooting walkthrough is excellent and covers six error codes in-depth. It will walk you through every aspect of that particular error code.

If you have the screen telling you that your Xbox One is almost full, then it’s time to uninstall some things. To do this, here are the steps:

  1. On the screen you will have two options at the bottom, select the one that says Go To My Games & Apps.

  2. It will pull up a list of content.

  3. Find those that you aren’t using, usually, you can delete trailers or apps that you no longer use pretty quickly.

  4. Press the Menu button on the controller.

  5. Select Manage Game/App.

  6. Select the file that you want to delete.

  7. Select Uninstall.

  8. Restart the update.

You may have to delete a few things before an update will work. So, we recommend that while you are in this screen and going through apps and games, go ahead and delete those that you don’t use. This will free up more space and you won’t have to troubleshoot issues again if the Update fails.

You can also go to Microsoft’s website for Xbox and find a detailed walkthrough of troubleshooting update issues with your Xbox One.

Extra Update Tips and Information

If you’re registered into the Preview program from Microsoft, you can expect to have a lot more updates than normal. When they are getting ready for a public release of a game or app, there will be more to update than normal. As these updates are released, they are done in waves so you may not get your update before your friend next door – or vice versa.

Also, keep in mind that these update fails to happen to everyone, it’s part of loving console games. Don’t worry if they happen to you. Simply take a deep breath and work through our guide.

Trying not to melt away in the heat of Oklahoma, MD Weems has been a writer and artist for over 20 years. Her written works over all types of gaming have been used in college level game design textbooks as well as in US Patents over virtual character design. She has worked with gaming companies all over the world and is even cool enough to have her own Korean cartoon character.